To get you on-boarded smoothly, we have developed this orientation guide. It has been designed to help you navigate the ordering, return, customer service and invoicing processes at J2.
Welcome to J2 Innovations (J2)
J2 has created the leading software framework for building automation and IoT called FIN Framework.
With FIN Framework, we enable you to bring your own product to market, customized to meet the specific demands of your customers and markets.
To get you on-boarded smoothly, we have developed this orientation guide. It has been designed to help you navigate the ordering, return, customer service and invoicing processes at J2 Innovations and explains how we support you with training and technical assistance.
Corporate Office
J2 Innovations Headquarters
535 Anton Blvd, Suite 1200
Costa Mesa, CA 92626
USA.
Phone: 909-217-7040
US ID: 26-2916244
Process Guides
-
Ordering Process / Invoicing: GUIDE
-
Pricing Model: GUIDE
-
Software Licenses: GUIDE
-
Training: GUIDE
-
Technical Support Guidelines: GUIDE
-
Proffessional Services (Glue Team): GUIDE
J2 Contacts
|
Contact Type |
Contact Info |
|
Sales & Sales Support |
North America Sales: salesna@j2innovations.com EMEA Sales: salesemea@j2innovations.com |
|
Technical Support |
Portal: J2 Customer Service Desk Email: support@j2innovations.com |
|
Order Support |
Email: orders@j2innovations.com |
|
Training |
Email: training@j2innovations.com Website: www.j2inn.com/training |
|
General Information |
Email: info@j2innovations.com |
|
Telephone |
(909) 217-7040
Hours: 9am PST - 5pm PST
|
|
Billing Address |
J2 Innovations 535 Anton Blvd, Ste 1200 Costa Mesa, CA 92626, USA |
Provide Information
When you first sign with us, please provide the following information about your company so we can set up your account in our systems:
|
Your main company address:
|
|
Invoice address (if different)
|
|
VAT number: |
|
URL: |
|
Phone Number: |
|
Facsimile number: |
|
General e-mail address: |
|
Do you want to be listed as partner on our homepage? – YES/NO |
|
|
|
Primary commercial contact: |
|
- name, e-mail and phone number |
|
Primary technical contact: |
|
- name, e-mail and phone number |
|
|
|
Email contact for order acknowledgements: |
|
Email contact for invoices: |
|
Email contact for statements: |
Please complete the details above and copy this page into an email to orders@j2innovations.com